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40<a name="Bug-Reporting"></a>
41<p>
42Previous:&nbsp;<a rel="previous" accesskey="p" href="Bug-Criteria.html#Bug-Criteria">Bug Criteria</a>,
43Up:&nbsp;<a rel="up" accesskey="u" href="Reporting-Bugs.html#Reporting-Bugs">Reporting Bugs</a>
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45</div>
46
47<h3 class="section">6.2 How to Report Bugs</h3>
48
49<p><a name="index-bug-reports-730"></a><a name="index-g_t_0040command_007bld_007d-bugs_002c-reporting-731"></a>
50A number of companies and individuals offer support for <span class="sc">gnu</span>
51products.  If you obtained <samp><span class="command">ld</span></samp> from a support organization, we
52recommend you contact that organization first.
53
54   <p>You can find contact information for many support companies and
55individuals in the file <samp><span class="file">etc/SERVICE</span></samp> in the <span class="sc">gnu</span> Emacs
56distribution.
57
58   <p>Otherwise, send bug reports for <samp><span class="command">ld</span></samp> to
59<a href="https://sourcery.mentor.com/GNUToolchain/">https://sourcery.mentor.com/GNUToolchain/</a>.
60
61   <p>The fundamental principle of reporting bugs usefully is this:
62<strong>report all the facts</strong>.  If you are not sure whether to state a
63fact or leave it out, state it!
64
65   <p>Often people omit facts because they think they know what causes the
66problem and assume that some details do not matter.  Thus, you might
67assume that the name of a symbol you use in an example does not
68matter.  Well, probably it does not, but one cannot be sure.  Perhaps
69the bug is a stray memory reference which happens to fetch from the
70location where that name is stored in memory; perhaps, if the name
71were different, the contents of that location would fool the linker
72into doing the right thing despite the bug.  Play it safe and give a
73specific, complete example.  That is the easiest thing for you to do,
74and the most helpful.
75
76   <p>Keep in mind that the purpose of a bug report is to enable us to fix
77the bug if it is new to us.  Therefore, always write your bug reports
78on the assumption that the bug has not been reported previously.
79
80   <p>Sometimes people give a few sketchy facts and ask, &ldquo;Does this ring a
81bell?&rdquo;  This cannot help us fix a bug, so it is basically useless.  We
82respond by asking for enough details to enable us to investigate. 
83You might as well expedite matters by sending them to begin with.
84
85   <p>To enable us to fix the bug, you should include all these things:
86
87     <ul>
88<li>The version of <samp><span class="command">ld</span></samp>.  <samp><span class="command">ld</span></samp> announces it if you start it with
89the &lsquo;<samp><span class="samp">--version</span></samp>&rsquo; argument.
90
91     <p>Without this, we will not know whether there is any point in looking for
92the bug in the current version of <samp><span class="command">ld</span></samp>.
93
94     <li>Any patches you may have applied to the <samp><span class="command">ld</span></samp> source, including any
95patches made to the <code>BFD</code> library.
96
97     <li>The type of machine you are using, and the operating system name and
98version number.
99
100     <li>What compiler (and its version) was used to compile <samp><span class="command">ld</span></samp>&mdash;e.g. 
101&ldquo;<code>gcc-2.7</code>&rdquo;.
102
103     <li>The command arguments you gave the linker to link your example and
104observe the bug.  To guarantee you will not omit something important,
105list them all.  A copy of the Makefile (or the output from make) is
106sufficient.
107
108     <p>If we were to try to guess the arguments, we would probably guess wrong
109and then we might not encounter the bug.
110
111     <li>A complete input file, or set of input files, that will reproduce the
112bug.  It is generally most helpful to send the actual object files
113provided that they are reasonably small.  Say no more than 10K.  For
114bigger files you can either make them available by FTP or HTTP or else
115state that you are willing to send the object file(s) to whomever
116requests them.  (Note - your email will be going to a mailing list, so
117we do not want to clog it up with large attachments).  But small
118attachments are best.
119
120     <p>If the source files were assembled using <code>gas</code> or compiled using
121<code>gcc</code>, then it may be OK to send the source files rather than the
122object files.  In this case, be sure to say exactly what version of
123<code>gas</code> or <code>gcc</code> was used to produce the object files.  Also say
124how <code>gas</code> or <code>gcc</code> were configured.
125
126     <li>A description of what behavior you observe that you believe is
127incorrect.  For example, &ldquo;It gets a fatal signal.&rdquo;
128
129     <p>Of course, if the bug is that <samp><span class="command">ld</span></samp> gets a fatal signal, then we
130will certainly notice it.  But if the bug is incorrect output, we might
131not notice unless it is glaringly wrong.  You might as well not give us
132a chance to make a mistake.
133
134     <p>Even if the problem you experience is a fatal signal, you should still
135say so explicitly.  Suppose something strange is going on, such as, your
136copy of <samp><span class="command">ld</span></samp> is out of sync, or you have encountered a bug in the
137C library on your system.  (This has happened!)  Your copy might crash
138and ours would not.  If you told us to expect a crash, then when ours
139fails to crash, we would know that the bug was not happening for us.  If
140you had not told us to expect a crash, then we would not be able to draw
141any conclusion from our observations.
142
143     <li>If you wish to suggest changes to the <samp><span class="command">ld</span></samp> source, send us context
144diffs, as generated by <code>diff</code> with the &lsquo;<samp><span class="samp">-u</span></samp>&rsquo;, &lsquo;<samp><span class="samp">-c</span></samp>&rsquo;, or
145&lsquo;<samp><span class="samp">-p</span></samp>&rsquo; option.  Always send diffs from the old file to the new file. 
146If you even discuss something in the <samp><span class="command">ld</span></samp> source, refer to it by
147context, not by line number.
148
149     <p>The line numbers in our development sources will not match those in your
150sources.  Your line numbers would convey no useful information to us. 
151</ul>
152
153   <p>Here are some things that are not necessary:
154
155     <ul>
156<li>A description of the envelope of the bug.
157
158     <p>Often people who encounter a bug spend a lot of time investigating
159which changes to the input file will make the bug go away and which
160changes will not affect it.
161
162     <p>This is often time consuming and not very useful, because the way we
163will find the bug is by running a single example under the debugger
164with breakpoints, not by pure deduction from a series of examples. 
165We recommend that you save your time for something else.
166
167     <p>Of course, if you can find a simpler example to report <em>instead</em>
168of the original one, that is a convenience for us.  Errors in the
169output will be easier to spot, running under the debugger will take
170less time, and so on.
171
172     <p>However, simplification is not vital; if you do not want to do this,
173report the bug anyway and send us the entire test case you used.
174
175     <li>A patch for the bug.
176
177     <p>A patch for the bug does help us if it is a good one.  But do not omit
178the necessary information, such as the test case, on the assumption that
179a patch is all we need.  We might see problems with your patch and decide
180to fix the problem another way, or we might not understand it at all.
181
182     <p>Sometimes with a program as complicated as <samp><span class="command">ld</span></samp> it is very hard to
183construct an example that will make the program follow a certain path
184through the code.  If you do not send us the example, we will not be
185able to construct one, so we will not be able to verify that the bug is
186fixed.
187
188     <p>And if we cannot understand what bug you are trying to fix, or why your
189patch should be an improvement, we will not install it.  A test case will
190help us to understand.
191
192     <li>A guess about what the bug is or what it depends on.
193
194     <p>Such guesses are usually wrong.  Even we cannot guess right about such
195things without first using the debugger to find the facts. 
196</ul>
197
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