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42<a name="Bug-Reporting"></a>
43<p>
44Previous:&nbsp;<a rel="previous" accesskey="p" href="Bug-Criteria.html#Bug-Criteria">Bug Criteria</a>,
45Up:&nbsp;<a rel="up" accesskey="u" href="Reporting-Bugs.html#Reporting-Bugs">Reporting Bugs</a>
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48
49<h3 class="section">10.2 How to Report Bugs</h3>
50
51<p><a name="index-bug-reports-2229"></a><a name="index-assembler-bugs_002c-reporting-2230"></a>
52A number of companies and individuals offer support for <span class="sc">gnu</span> products.  If
53you obtained <samp><span class="command">as</span></samp> from a support organization, we recommend you
54contact that organization first.
55
56   <p>You can find contact information for many support companies and
57individuals in the file <samp><span class="file">etc/SERVICE</span></samp> in the <span class="sc">gnu</span> Emacs
58distribution.
59
60   <p>In any event, we also recommend that you send bug reports for <samp><span class="command">as</span></samp>
61to <a href="https://support.codesourcery.com/GNUToolchain/">https://support.codesourcery.com/GNUToolchain/</a>.
62
63   <p>The fundamental principle of reporting bugs usefully is this:
64<strong>report all the facts</strong>.  If you are not sure whether to state a
65fact or leave it out, state it!
66
67   <p>Often people omit facts because they think they know what causes the problem
68and assume that some details do not matter.  Thus, you might assume that the
69name of a symbol you use in an example does not matter.  Well, probably it does
70not, but one cannot be sure.  Perhaps the bug is a stray memory reference which
71happens to fetch from the location where that name is stored in memory;
72perhaps, if the name were different, the contents of that location would fool
73the assembler into doing the right thing despite the bug.  Play it safe and
74give a specific, complete example.  That is the easiest thing for you to do,
75and the most helpful.
76
77   <p>Keep in mind that the purpose of a bug report is to enable us to fix the bug if
78it is new to us.  Therefore, always write your bug reports on the assumption
79that the bug has not been reported previously.
80
81   <p>Sometimes people give a few sketchy facts and ask, &ldquo;Does this ring a
82bell?&rdquo;  This cannot help us fix a bug, so it is basically useless.  We
83respond by asking for enough details to enable us to investigate. 
84You might as well expedite matters by sending them to begin with.
85
86   <p>To enable us to fix the bug, you should include all these things:
87
88     <ul>
89<li>The version of <samp><span class="command">as</span></samp>.  <samp><span class="command">as</span></samp> announces it if you start
90it with the &lsquo;<samp><span class="samp">--version</span></samp>&rsquo; argument.
91
92     <p>Without this, we will not know whether there is any point in looking for
93the bug in the current version of <samp><span class="command">as</span></samp>.
94
95     <li>Any patches you may have applied to the <samp><span class="command">as</span></samp> source.
96
97     <li>The type of machine you are using, and the operating system name and
98version number.
99
100     <li>What compiler (and its version) was used to compile <samp><span class="command">as</span></samp>&mdash;e.g. 
101&ldquo;<code>gcc-2.7</code>&rdquo;.
102
103     <li>The command arguments you gave the assembler to assemble your example and
104observe the bug.  To guarantee you will not omit something important, list them
105all.  A copy of the Makefile (or the output from make) is sufficient.
106
107     <p>If we were to try to guess the arguments, we would probably guess wrong
108and then we might not encounter the bug.
109
110     <li>A complete input file that will reproduce the bug.  If the bug is observed when
111the assembler is invoked via a compiler, send the assembler source, not the
112high level language source.  Most compilers will produce the assembler source
113when run with the &lsquo;<samp><span class="samp">-S</span></samp>&rsquo; option.  If you are using <code>gcc</code>, use
114the options &lsquo;<samp><span class="samp">-v --save-temps</span></samp>&rsquo;; this will save the assembler source in a
115file with an extension of <samp><span class="file">.s</span></samp>, and also show you exactly how
116<samp><span class="command">as</span></samp> is being run.
117
118     <li>A description of what behavior you observe that you believe is
119incorrect.  For example, &ldquo;It gets a fatal signal.&rdquo;
120
121     <p>Of course, if the bug is that <samp><span class="command">as</span></samp> gets a fatal signal, then we
122will certainly notice it.  But if the bug is incorrect output, we might not
123notice unless it is glaringly wrong.  You might as well not give us a chance to
124make a mistake.
125
126     <p>Even if the problem you experience is a fatal signal, you should still say so
127explicitly.  Suppose something strange is going on, such as, your copy of
128<samp><span class="command">as</span></samp> is out of sync, or you have encountered a bug in the C
129library on your system.  (This has happened!)  Your copy might crash and ours
130would not.  If you told us to expect a crash, then when ours fails to crash, we
131would know that the bug was not happening for us.  If you had not told us to
132expect a crash, then we would not be able to draw any conclusion from our
133observations.
134
135     <li>If you wish to suggest changes to the <samp><span class="command">as</span></samp> source, send us context
136diffs, as generated by <code>diff</code> with the &lsquo;<samp><span class="samp">-u</span></samp>&rsquo;, &lsquo;<samp><span class="samp">-c</span></samp>&rsquo;, or &lsquo;<samp><span class="samp">-p</span></samp>&rsquo;
137option.  Always send diffs from the old file to the new file.  If you even
138discuss something in the <samp><span class="command">as</span></samp> source, refer to it by context, not
139by line number.
140
141     <p>The line numbers in our development sources will not match those in your
142sources.  Your line numbers would convey no useful information to us. 
143</ul>
144
145   <p>Here are some things that are not necessary:
146
147     <ul>
148<li>A description of the envelope of the bug.
149
150     <p>Often people who encounter a bug spend a lot of time investigating
151which changes to the input file will make the bug go away and which
152changes will not affect it.
153
154     <p>This is often time consuming and not very useful, because the way we
155will find the bug is by running a single example under the debugger
156with breakpoints, not by pure deduction from a series of examples. 
157We recommend that you save your time for something else.
158
159     <p>Of course, if you can find a simpler example to report <em>instead</em>
160of the original one, that is a convenience for us.  Errors in the
161output will be easier to spot, running under the debugger will take
162less time, and so on.
163
164     <p>However, simplification is not vital; if you do not want to do this,
165report the bug anyway and send us the entire test case you used.
166
167     <li>A patch for the bug.
168
169     <p>A patch for the bug does help us if it is a good one.  But do not omit
170the necessary information, such as the test case, on the assumption that
171a patch is all we need.  We might see problems with your patch and decide
172to fix the problem another way, or we might not understand it at all.
173
174     <p>Sometimes with a program as complicated as <samp><span class="command">as</span></samp> it is very hard to
175construct an example that will make the program follow a certain path through
176the code.  If you do not send us the example, we will not be able to construct
177one, so we will not be able to verify that the bug is fixed.
178
179     <p>And if we cannot understand what bug you are trying to fix, or why your
180patch should be an improvement, we will not install it.  A test case will
181help us to understand.
182
183     <li>A guess about what the bug is or what it depends on.
184
185     <p>Such guesses are usually wrong.  Even we cannot guess right about such
186things without first using the debugger to find the facts. 
187</ul>
188
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190
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